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	<title>Comments on: From Chaos to Clarity</title>
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		<title>By: MStrawser</title>
		<link>http://www.saleschannel-europe.com/2009/02/from-chaos-to-clarity.html/comment-page-1#comment-111</link>
		<dc:creator>MStrawser</dc:creator>
		<pubDate>Thu, 19 Mar 2009 15:04:00 +0000</pubDate>
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		<description>I totally agree that salespeople need to stop talking and start listening. That&#039;s the difference between selling products and selling solutions. And selling solutions is the key in today&#039;s tough economy. A comprehensive understanding of customer needs and expectations can only be accomplished if you&#039;re listening, observing, and analyizing. Great article!</description>
		<content:encoded><![CDATA[<p>I totally agree that salespeople need to stop talking and start listening. That&#8217;s the difference between selling products and selling solutions. And selling solutions is the key in today&#8217;s tough economy. A comprehensive understanding of customer needs and expectations can only be accomplished if you&#8217;re listening, observing, and analyizing. Great article!</p>
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		<title>By: Charles</title>
		<link>http://www.saleschannel-europe.com/2009/02/from-chaos-to-clarity.html/comment-page-1#comment-110</link>
		<dc:creator>Charles</dc:creator>
		<pubDate>Tue, 10 Mar 2009 21:29:00 +0000</pubDate>
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		<description>In my opinion listening is not stressed enough by sales managers. Often times, sales people are so busy talking that they don&#039;t stop to ask what the customer is thinking to find out what they really want.</description>
		<content:encoded><![CDATA[<p>In my opinion listening is not stressed enough by sales managers. Often times, sales people are so busy talking that they don&#8217;t stop to ask what the customer is thinking to find out what they really want.</p>
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		<title>By: alain</title>
		<link>http://www.saleschannel-europe.com/2009/02/from-chaos-to-clarity.html/comment-page-1#comment-109</link>
		<dc:creator>alain</dc:creator>
		<pubDate>Mon, 16 Feb 2009 09:01:00 +0000</pubDate>
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		<description>Hello David&lt;br/&gt;&lt;br/&gt;As usual your article is cristal clear, makes lots of sense and is 100% operational.&lt;br/&gt;I also enjoyed the picture in your post and the great title.&lt;br/&gt;Keep up the excellent work&lt;br/&gt;Alain</description>
		<content:encoded><![CDATA[<p>Hello David</p>
<p>As usual your article is cristal clear, makes lots of sense and is 100% operational.<br />I also enjoyed the picture in your post and the great title.<br />Keep up the excellent work<br />Alain</p>
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